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Shipping Policy

AUSTRALIAN DELIVERIES ONLY

  • Amy Louise Dance provides two options for Australian delivery for any order:
    1. Australia Post Standard Satchel or Fastway Couriers (method of dispatch will depending on your location) – this method of delivery is free for orders over AUD$75.00 purchased online from Amy Louise Dance.
    2. Australia Post Express Post Delivery – if a customer requires express delivery, this method incurs separate Shipping & Handling Fee (please select the correct Option in the shipping section of your cart).
  • Amy Louise Dance will use best endeavours to dispatch your order within 3-7 business days from the conclusion of the contract of sale.
  • Amy Louise Dance accepts no liability for any loss, damage or delay once goods are dispatched from our office.

1) Australia Post Standard Satchel or Fastway Couriers Delivery

  • Depending on your location, delivery will be a minimum of two days from the date of dispatch to your nominated street address or post office box number.
  • If your chosen delivery is to your home and you are not available when your package arrives, a notice will be left at your address notifying you that a parcel is waiting for collection at a specified Australia Post location, or you will be required to call the listed number to arrange for re-delivery by a Fastway Courier.
  • Amy Louise Dance will advise you by email when your item has been dispatched and provide you with the necessary Tracking Number.
  • To track your parcel visit the Australia Post Tracking website or Fastway Couriers websiteand enter your Tracking Number

2) Australia Post Express Post

  • Delivery is guaranteed to occur the next business day but only within the Australia Post Express Post Network.
  • Delivery is guaranteed on the next business day to your nominated street address or post office box number, depending on your delivery location.
  • Deliveries must be signed for - if you are not at home when your package arrives a notice will be left at your address notifying you that a parcel is waiting for collection at a specified Australia Post location.
  • Amy Louise Dance will advise you by email when your item has been dispatched and provide you with a Tracking Number.
  • To track your parcel visit the Australia Post Tracking website and enter your Tracking Number as provided to you by Amy Louise Dance.

Change of Shipping Address

  • Our team aims to process and pack your order as fast as possible.
  • However, if you need to change your shipping address prior to dispatch, please advise Amy Louise Dance via email at sales@amylouisedance.com and we will endeavour to change your address.
  • This means that your shipping address can only be changed if your order has not left our office.
  • Amy Louise Dance takes no responsibility for changes of address that have occurred after dispatch and before delivery.

INTERNATIONAL DELIVERIES

  • Amy Louise Dance ships to all international destinations serviced by Australia Post.
  • Australia Post provides two options for International Delivery:

1) Australia Post International Standard Satchel
  • The Price of an International Standard Satchel will depend on the weight of your order (e.g. Small Satchel will hold 1 to 3 leotards and Medium Satchel will be required for 4 to 6 leotards) and if you require additional services such as Signature on Delivery and/or Insurance.
  • Delivery time frames are set by Australia Post and depends on your nominated delivery location. You are welcome to email Amy Louise Dance at sales@amylouisedance.com prior to placing an order, to ascertain the approximate delivery date.
  • Please review all the Options and select the one that is suitable for your location and order.

2) Australia Post International Express Satchel

  • The Price of an International Express Satchel will depend on the weight of your order (e.g. Small Satchel will hold 1 to 3 leotards and Medium Satchel will be required for 4 to 6 leotards) and includes Signature on Delivery.
  • Please note that insurance is an additional cost.
  • Delivery time frames are set by Australia Post and depends on your nominated delivery location. You are welcome to email Amy Louise Dance at sales@amylouisedance.com prior to placing an order, to ascertain the approximate delivery date.
  • Please review all the Options and select the one that is suitable for your location and order.

Important Points:

*Amy Louise Dance will use best endeavours to dispatch your item within 3-7 business days from the conclusion of the contract of sale.

*Amy Louise Dance accepts no liability for any loss, damage or delay once goods are dispatched.

*The Shipping & Handling Options are based on Australia Post’s prices effective 01 July 2024 and are subject to change at any time.

 

*The time frame listed for delivery of your package has been provided by Australia Post, however delays may occur at the discretion of Customs in the delivery country nominated.

*Amy Louise Dance will advise you by email, when your item has been dispatched with Australia Post and provide you with a Tracking number

* To track your parcel visit the Australia Post Tracking website and enter your Tracking Number provided to you by Amy Louise Dance.